1 Reply Latest reply on Jul 27, 2015 6:57 AM by Anonymous

    How can I get authorized to transfer Google Apps for Education domains to my reseller account?


      We are an EDU non-profit and have worked closely with the GAFE sales team in NYC to gain access to the Google Apps reseller console, but when we try to transfer domains we are given an error that says we do not have permission to transfer EDU domains.


      We presently have access to our reseller's console and to some sections of the GAFW Connect portal, but cannot access any of the FAQ documentation on upgrading to become a Google Apps for Education reseller.  I contacted technical support, and they provided us with documentation links that are not accessible to our reseller account, and then referred us to a form for Google for Work Connect support, which then generated an automated email telling us to post our question here.


      Can someone please provide a working solution to this issue?